Your HVAC systems might be riddled with technical difficulties that only licensed professionals can fix. However, it takes more than just one or two licenses to make a great HVAC expert. There’s a great deal of field expertise and work ethic needed to make the perfect technician. Lucky for today’s homeowners, there’s a shortcut to finding the best local technicians: the Diamond Certified commendation.
Here’s why Diamond Certified HVAC experts are the right people to hire.
You’re 100% Secured
As homeowners shelling out hard-earned money, it’s important that you get your bang for every buck. Working with a Diamond Certified HVAC technician ensures you that the job will get done, and it will get done in the best possible way.
Should there be disputes regarding the company’s work, a mediator from the American Ratings Corporation – the organization running the certification – will be sent to help draw a resolution. If the problems persist, and clients or both parties can’t agree on terms, the organization will provide the client with a refund of up to $1,000.
They Have Complete Paperwork
Instead of simply banking on customer’s feedback, the Diamond Certification program makes sure that their technicians have all the paperwork (and then some) necessary to guarantee the quality of their service and commitment to excellence. By Diamond Certification standards, they should have complete licenses, insurance, and bonds to guarantee the security of all parties involved.
Working with unlicensed HVAC workers can leave you with a faulty HVAC system that’s going to cause major headaches – especially during extreme seasons. What’s more, you most likely won’t be able to dispute them for refunds or rework. And if they wind up injured while working on your property, you could face lawsuits for worker’s compensation and damage costs.
You Get to Hear Feedback from Genuine Customers
It’s always reassuring to hear or read reputable feedback regarding companies you plan to work with. Professionals who qualify for the Diamond Certification will have reliable and highest-rated feedback from their verified pool of past clients.
On top of that, the process for certification involves a review from (typically) 400 customers of the company. That’s a raging sampling size; a surefire way to tell whether the company has truly delivered excellent service.
Companies Have Undergone Stringent Guidelines
The Diamond Certification doesn’t just involve a few hundred calls to customers; it involves a strict 12-step customer satisfaction research that studies the value of an HVAC service provider in both qualitative and quantitative means.
The best part is that it’s not just companies who get excellent scores; it’s for those who score 90+ on a 100-point scale! The certification guarantees companies have undergone a combination of customer-related studies and crucial legal compliances.
Ongoing Quality Assessment
The Diamond Certification isn’t just a one-time thing; it’s an ongoing certification that ensures companies remain topnotch after receiving their awards. With a certified HVAC technician, you’re sure that their performance operates in unwavering degrees of expertise.
It’s become a precursor for today’s homeowners to do lengthy online research before hiring home service professionals. And while this is a great standard practice, it can be time draining. Instead of scouring online for hours, simply check the Diamond Certified professionals in your locality; rest assured, they’re the best in your area.