Every homeowner in Mountain View, CA needs a reliable plumbing expert but – finding one is not as easy as it seems. Most experts in the field are in high demand because they usually have a long list of customers all year round. There are also people who cheat you out of your money, which makes the process of finding plumbing services even more difficult.
To protect yourself from scammers or poor workmanship, below are the things you can do when searching for a reliable plumber.
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1. Check their track record.
Do your research and find out how long the plumber’s business has been in operation. Ask how many years of experience the person doing the job has. For most good plumbers, it takes years to acquire certain skills and knowledge.
It’s also a good idea to check if the plumber has a landline phone or only has a mobile number. Be suspicious if they don’t have a proper company number and full address.
2. Ask for referrals.
Talk to neighbors and friends about who they trust for their plumbing problems. Many companies rely on referrals, so if someone you know has faith in a certain plumber, or if one name is recommended by many, that company or individual has likely worked hard to gain that reputation.
3. Determine your needs.
Most plumbing companies offer a wide range of services that include maintenance, repair, and installation. There are companies that offer all kinds of services while others specialize in just one or two. Inquire from a company that has experience with your specific problem or concern. Call the plumber you’re considering and explain your requirements before hiring them.
4. Look at online directories.
Go online and search for a local directory of plumbers in your area. Check the customer ratings and reviews. By doing so, you get an idea of what kind of service you’ll be getting. Look at the company’s website to see the scope and size of their work. Visiting review websites will help you compare several local plumbers as well.
You need to be wary, though, of companies that just buy online reviews, or get employees’ friends and family to endorse the company. This can be done by keeping an eye out for the Diamond Certification logo.
Diamond Certification is given to a plumbing company based on their actual customers’ feedback that was collected at random and evaluated professionally, so it’s proof of customer satisfaction. You’re also assured of high-quality work because Diamond Certified plumbers need to follow strict quality guidelines to make sure they retain their certification.
Related Content: Why Should I Hire a Diamond Certified Plumber?
5. Get multiple estimates from different plumbers.
There are companies that do everything just so they can offer the lowest price but with that kind of service, the end result will not stand the test of time. Ask a company on the more expensive price point why their services are at that level so you can find out if there are any significant differences.
Selecting a Reliable Plumbing Company
If you have recently moved to a new place or if you still don’t have a trusted professional, it’s best to start looking around for a new plumber right away. This ensures you have someone to call in case a plumbing emergency happens in your home.
But do not just choose any plumber–always hire the right plumber. The certified and licensed professional plumber you select should be able to finish the job correctly, safely, and with a reasonable price. Once you find the right plumber, make sure you keep their number handy so you can contact them the next time you experience an urgent plumbing concern in your home.