When looking for the best HVAC contractors, it pays to select a Diamond Certified company. Not only for the higher quality of service, but this certification is the result of an ongoing customer satisfaction survey. So, what does it really mean to be Diamond Certified when you’re in the heating and cooling HVAC repair business?
Well, if you live in the greater Bay Area, you probably already know about the American Ratings Corporation. Back at the very beginning of the Internet, long before the Dot Com boom, an idea was born. It allowed a few businesses to participate in a program designed to show the best of the best.
This was achieved by collecting customer reviews that rated these companies through the Diamond Certified Resource program. Decades before Yelp had any influence on business ratings, the American Ratings Corporation was quite unique. Only companies that had achieved the Diamond Certificate level were allowed to advertise their rankings.
As they did in the days when the Yellow Pages were still the go-to choice for finding the best HVAC repair business, these ratings have carried on. Things have just moved online, which has actually made it easier to review companies in greater detail. You don’t find many HVAC contractors out there that achieve this level, but those who do are highly recommended. We are very grateful to our clients and strive to always offer the best possible HVAC services. Client testimonials have allowed us to achieve this rating and we’re honored to serve our community.
To give you a better idea of what they measure in terms of quality and service, here are some things it includes:
The Highest Quality
This Diamond Certified rating guarantees that we’re in the top percent of HVAC contractors in the Bay Area. We keep up with the latest technology, making sure every HVAC problem we encounter is met with a helpful and highly-effective solution.
Trust is Essential
Our clients rely on us to give them expert advice and a straight answer when a problem occurs. We’ll address the issue immediately, rain or shine, within a realistic time frame to get you up and running again. We understand the importance of trust and it’s essential to how we operate.
Because of the Diamond Certified customer satisfaction results, your experiences have allowed us to be the best at what we do. Any negative critique has an impact on our record, which is why we strive to offer better business than any other HVAC repair company.
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Our Team Standards
It takes some time to select the right technicians for our team. We only work with contractors who represent our mission statement. Since we carefully screen each contractor for their experience and integrity, providing the best service possible starts with friendly HVAC experts.
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Schedule an Appointment
At Shepherd’s Plumbing Heating and Air Conditioning, you can rely on our dedication to offer the best HVAC repair services. The extensive list of clients who have rated our work ethic and services is proof of our devotion to quality. Contact us for Diamond Certified HVAC contractors and services. Our team is available at (650) 861-4995.