About Us


A Plumbing Dynasty

Started by a 3rd generation plumber, the Shepherd's Plumbing, Heating, & Air Conditioning team retains over sixty years of combined experience.

Plumbing is in our blood. Bill Shepherd founded Shepherd's Plumbing, Heating, & Air Conditioning in 2015, but it all started in the 1930s when Bill's grandfather Morris Pierce became a licensed plumber in Fresno. He later came to the Bay Area in the fifties where he founded Pierce Plumbing. Bill's father, John, bought Morris's company around 1990, naming it Shepherd Services. He added a second division specializing in expert witness services for construction defect litigation. Bill Shepherd then took over and expanded the construction and remodeling division of his father's company, and under his leadership the division grew eightfold within ten years.

In 2015, Bill Shepherd spun off his own company, Shepherd's Plumbing, Heating, & Air Conditioning, carrying on the dynasty and capitalizing on generations of plumbing and heating experience.

Pipe wrench in a plumbers hand in front of kitchen sink pipes that are being replaced
Air Conditioner Unit outside next to the wall of a house

Our Team

Featured Bios

Bill Shepherd

Bill has been married for seventeen years and has four children. He became interested in plumbing when at the age of six, he rode his bicycle around the corner to a job site to deliver dinner to his dad, who was remodeling a bathroom. He helped his father install a toilet, which sealed Bill's fate: he loved the satisfaction of doing work that others cannot do and making people happy in the process. He enjoys teaching scuba diving at Pro Scuba Dive Center, and volunteers as a mentor through the Christian Service Brigade.

Luis Santos

Luis lives in San Jose, is married and has three children. Originally Luis was a math professor at the University of El Salvador, but after the Duarte coup, he was advised to leave the country.  After a circuitous career ranging from pool construction and repair to welding radiators, he went to work for John Shepherd in 1996, and subsequently followed Bill to his new company where he continues as a master plumber with decades of experience.

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