About Us

Shepherd’s Plumbing, Heating & AC Services: A Plumbing Dynasty

Started by a 3rd generation plumber, the Shepherd's Plumbing, Heating, & Air Conditioning team currently retains over sixty years of combined experience.

The First Stage: Pierce Plumbing

Plumbing is in our blood. Bill Shepherd may have founded Shepherd's Plumbing, Heating, & Air Conditioning back in 2015, but it all actually started in the 1930s when Bill's grandfather, Morris Pierce, became a licensed plumber in Fresno. He later came to the Bay Area in the fifties where he first founded Pierce Plumbing, a contracting company that focused solely on general plumbing services.

Bill's father, John, bought Morris's company around 1990. He changed the name to Shepherd Services and added a second division in the business that specialized in expert witness services for construction defect litigation.

Expansion & Exponential Growth

Bill Shepherd then took over and expanded the construction and remodeling division of his father's company. Under his leadership, the division grew eightfold within ten years.

In 2015, Bill Shepherd spun off his own company, Shepherd's Plumbing, Heating, & Air Conditioning Services. On top of plumbing services like repair and general maintenance, Shepherd’s now offers HVAC services like heater maintenance and air conditioning repair.

Present Day

Even though SPHAC has only been around for a few years, it’s built on the dynasty of three generations of plumbers, capitalizing on decades of plumbing and heating experience.

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Our Team

Featured Bios

Bill Shepherd

Bill has been married for seventeen years and has four children. He became interested in plumbing when at the age of six, he rode his bicycle around the corner to a job site to deliver dinner to his dad, who was remodeling a bathroom. He helped his father install a toilet, which sealed Bill's fate: he loved the satisfaction of doing work that others cannot do and making people happy in the process. He enjoys teaching scuba diving at Pro Scuba Dive Center, and volunteers as a mentor through the Christian Service Brigade.

Luis Santos

Luis lives in San Jose, is married and has three children. Originally Luis was a math professor at the University of El Salvador, but after the Duarte coup, he was advised to leave the country.  After a circuitous career ranging from pool construction and repair to welding radiators, he went to work for John Shepherd in 1996, and subsequently followed Bill to his new company where he continues as a master plumber with decades of experience.

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