If you own a home or rental property, chances are you’re going to need a plumber to unclog a drain or repair your pipes sooner or later. If you’re choosing a plumber for the first time, or looking for a new professional, deciding how to pick a high-quality plumber from the rest can be tricky. Do you go off credentials? Price? Reviews? Here are six surefire signs of a quality professional plumber to look for in your search.
Answers Your Call or Responds to Contacts Quickly
When you need to contact a plumber, it is often an emergency, so you want to be able to reach them quickly. You simply can’t rely on a plumber who never answers their calls and does not respond to messages. In the meantime, your blocked drain or overflowing toilet could do serious damage to your home and drive up your costs. When searching for a plumber, take notice of whether they answer their phone promptly and if they respond to your message or contact you in a timely manner.
Arrives on Time and Provides Updates When Late
Once you get in contact with a plumber, you don’t want to be waiting around at home for them to arrive. Nothing is more frustrating than taking time out of your day to meet a plumber only to have them arrive late and take up more of your time. Worst of all is when a plumber doesn’t get in touch with you to let you know they are on their way or to let you know if they’re coming at all. Look for a plumber that either arrives on time or at least gives updates when they will run late. Your plumber could have been stuck at an emergency repair, but they should still inform you where they are and that they are still on the way.
Arrives with The Tools and Parts for The Repair
A plumber should arrive prepared, capable, and ready to work on your plumbing issue. If your plumber does not have the tools and parts needed for the repair then your time has been wasted, and you will need to take more time out of your schedule to have the plumber return with the parts. Of course, there may be occasions where your plumber faces a problem that requires specialized tools or parts they do not normally carry with them. But for most regular repairs and issues your plumber should arrive prepared and fully stocked.
Communicates Well Through the Process
A good professional plumber will communicate with you throughout the process, from booking your repair to completion. A plumber should initially communicate with you regarding the nature and history of the problem you’re experiencing. As your plumber inspects your system they should be telling you what they find and what work they will need to do. If there are major decision points or they anticipate costly repairs, they should let you know and provide you with a clean bill of costs. Open communication between you and the plumber will keep the situation with your plumbing and the billing clear, so there’s no confusion or surprises and you will feel comfortable with the work done.
Cleans Up After Their Work and Leaves Little Mess Behind
It’s no surprise plumbing repairs can be messy and unsanitary. You may need to do some cleaning after plumbing repairs to bring your home up to your standard. However, a good plumber will clean up their mess and leave the area as it was before they started the work. Particular attention should be paid to removing any broken parts or loose pieces they have replaced.
Has the Training, Certification, and License to Do the Work
Professional plumbers undergo a detailed education and training on the job to learn how to complete the plumbing work safely and effectively. Properly trained plumbers often carry liability and other types of insurance. Some states also require plumbers to be licensed and have special certifications that show their level of skill and expertise. However, many plumbers unfortunately operate without adequate training, insurance, or licensing. If you choose an unlicensed and untrained plumber you might think you’re getting a great deal at first, but it could end up costing you a lot more when you have to repair or redo the work.
A Diamond Certified plumber is usually denoted with a Diamond Certified logo. This symbol indicates the highest performing plumbers in your local area determined by customer satisfaction and quality of work. When you select a Diamond Certified plumber you can assure that you are working with the very best with peace of mind that your problem will be solved once and for all.
Don’t make the wrong choice and end up with more plumbing issues than when you first started. Look for these six key signs of an outstanding plumber to get the best results for your home.